"COVID-19" tears up normal business interactions around the world, and people cannot meet and communicate. At this time, when the products sold by Junfeng Motor Company go overseas, how to achieve "zero" distance to solve the user's after-sales service worries?
On March 15, Junfeng's "Overseas Remote Services" platform was launched at the company's headquarters in Wuhan. Since then, customers’ concerns have been eliminated; Junfeng’s sales innovation has reached a new level.
This platform is the remote support platform for the after-sales service of Junfeng Motor Company, also known as "Happy Car". After users register and pass the review, they can enjoy remote after-sales guidance and services, realizing after-sales service without geographical boundaries.
The platform will rely on powerful Internet technology, 5G channels, cloud platforms and other modern technical means to remotely solve customer after-sales service problems.
The platform provides regular service guidance, remote diagnosis, expert consulting services, service training, technical guidance, approval procedures for spare parts requirements, reports and approval procedures for projects supported by manufacturers, etc.
The current functions of the platform are: uploading files, video tapes, photos and other related materials; meeting from time to time; live broadcasting; information exchange; group chats between any members, etc., and more qualification services will be provided in the future.
Junfeng Company believes: To do a good job of Junfeng Motor's service, there is no best, only better!
Junfeng Motors, "Born in a handsome and easy way, popular all over the world"!
On March 15, Junfeng's "Overseas Remote Services" platform was launched at the company's headquarters in Wuhan. Since then, customers’ concerns have been eliminated; Junfeng’s sales innovation has reached a new level.
This platform is the remote support platform for the after-sales service of Junfeng Motor Company, also known as "Happy Car". After users register and pass the review, they can enjoy remote after-sales guidance and services, realizing after-sales service without geographical boundaries.
The platform will rely on powerful Internet technology, 5G channels, cloud platforms and other modern technical means to remotely solve customer after-sales service problems.
The platform provides regular service guidance, remote diagnosis, expert consulting services, service training, technical guidance, approval procedures for spare parts requirements, reports and approval procedures for projects supported by manufacturers, etc.
The current functions of the platform are: uploading files, video tapes, photos and other related materials; meeting from time to time; live broadcasting; information exchange; group chats between any members, etc., and more qualification services will be provided in the future.
Junfeng Company believes: To do a good job of Junfeng Motor's service, there is no best, only better!
Junfeng Motors, "Born in a handsome and easy way, popular all over the world"!